CMS Industry Day

Speakers & Panelists
Anita has over 31 years of government contracting experience. She started her career at the United States Department of Agriculture, where for 15 years she served as a Contract Specialist and Contracting Officer. She then continued her service at the Social Security Administration for 4 years as a Contracting Officer. For the last 12 years, Anita has been the Small Business Specialist at the Department of Health and Human Services. Since 2007, she has supported the Program Support Center, U.S. Food and Drug Administration, and the Health Resources and Services Administration. Currently, she serves as the Small Business Specialist for CMS and the National Institutes of Health's National Institute on Drug Abuse (NIDA) and National Heart, Lung, and Blood Institute (NHLBI).

Anita Allen will be in the following session(s):

Partnering with Small Business to Achieve Program Outcomes - Moderator:
12/09/20: 11:15 AM - 12:00 PM

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Julie Boughn has returned to Centers for Medicare & CHIP Services (CMCS) to serve as the Director of the Data and Systems Group (DSG). She joins the Centers for Medicare & Medicaid (CMS) most recently from Audacious Inquiry, LLC, a Maryland-based health information policy and technology company, where she was a Senior Director. Julie has more than 30 years of experience in operations, data, and information technologies supporting health care and social service programs. She is experienced in program management, large-scale health care eligibility and payment operations, business process design, and the development and implementation of large scale information technology. She has served in several senior leadership positions at CMS including: Deputy Director of CMCS, Deputy Director for the Center for Medicare and Medicaid Innovation (CMMI) and as the agency's Chief Information Officer.

Julie Boughn will be in the following session(s):

CMCS Data Analytics
12/09/20: 1:00 PM - 2:00 PM

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Nathaniel Dean is a Contracting Officer with 12 years of acquisition experience both at CMS and the Department of Defense. While at CMS he has worked with the Centers of Program Integrity and CCSQ ISG providing contract support for a variety of customers working with both large and small business partners. Additionally, he has served in support positions in both the OAGM division of policy and is currently on temporary assignment as the acting division director of the financial services division within OAGM.

Nathaniel Dean will be in the following session(s):

Partnering with Small Business to Achieve Program Outcomes
12/09/20: 11:15 AM - 12:00 PM

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Chip Farmer has been with CMS in the Office of Acquisition & Grant Management for 16+ years. Since 2010, he has been in the Medicare Administrative/Support Contracts Group first serving as a Contracting Officer awarding several MACs. In 2014, Chip became the Director, Division of Fee-For-Service Contracts.

Edward (Chip) Farmer will be in the following session(s):

RPA/AI Demonstration
12/09/20: 9:45 AM - 10:45 AM

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Indre Goble is the project lead for the CCSQ Data and Analytics Modernization project. In her current role, Indre oversees strategic and operational tasks for the Centralized Data Repository (CDR) and CCSQ Analytics Platform (CAP) focusing on providing variety of analytic capabilities to the CCSQ teams and timely access to data. Previously, Indre led the Data Strategy Development effort within the Center to identify data & analytics needs and establishing a solid foundation for using, protecting, and sharing data across the Center.

Indre Goble will be in the following session(s):

Data and Analytics Supporting Healthcare (DASH) BPA Pre-Proposal Conference Part 1
12/09/20: 9:45 AM - 10:45 AM
Data and Analytics Supporting Healthcare (DASH) BPA Pre-Proposal Conference Part 2
12/09/20: 1:00 PM - 2:00 PM

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Jeff Grant serves as Deputy Director for Operations at the Center for Consumer Information and Insurance Oversight (CCIIO) in the Centers for Medicare & Medicaid Services, where he leads operations of health insurance marketplaces and associated programs. Prior to assuming this role, Jeff spent 7 years leading the development and implementation of the financial provisions of the Affordable Care Act. Jeff has 25 years of experience in Federal health insurance programs, previously having implemented Medicare Advantage and Medicare Part D payment programs. Before joining CCIIO, Jeff served as Senior Vice President for Client Services at Health Risk Partners, LLC. He has a BA in History from the University of Michigan and a Masters of Public Administration from The George Washington University. Jeff is a retired Naval Reservist with 22 years of service.

Jeff Grant will be in the following session(s):

CCIIO Exchanges Program
12/09/20: 1:00 PM - 2:00 PM

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Derrick L. Heard is the Deputy Director for the Office of Acquisition & Grants Management (OAGM) and Chief Grants Management Officer (CGMO) within the Centers for Medicare & Medicaid Services (CMS). As the Deputy Director and CGMO, he is responsible for working collaboratively with the Director of OAGM to award and administer all CMS contracts and discretionary grants that are subject to the Federal Acquisition Regulation and established grant guidelines. His role involves planning, organizing, coordinating, and managing all activities required to support the CMS mission requirements and maintain an agency-wide acquisition program-totaling $7- 9 billion annually.

Mr. Heard has 31 years of experience in Federal Government procurement and has worked at CMS for almost 20 of those years. He previously served as the Director of the Information Technology Contracts Group (ITCG) within OAGM and as a Division Director within OAGM that provided CMS with procurement support for IT services. Before joining CMS, Mr. Heard served as a Contracting Officer for the Internal Revenue Service and was an intern in procurement and acquisition for the Department of the Army at the Pentagon.

Mr. Heard holds a Master of Business Administration (MBA) degree from Webster University and an undergraduate degree in Business from the University of Maryland University College. He also completed the Department of the Army's Contracting and Acquisition Civilian Career Intern Program, received the designation of Certified Professional Contracts Manager (CPCM) from the National Contract Management Association (NCMA), completed the Grants Management Certification Program (GMCP), and completed the Federal Executive Institute's Leadership for a Democratic Society Program.


Derrick Heard will be in the following session(s):

Closing Remarks
12/09/20: 2:00 PM - 2:15 PM

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Ken Howard has 38 years of IT experience, which includes over 25 years supporting various IT initiatives within CMS. Currently, Mr. Howard is the Director of the Division of Engineering & Architecture (DEA) within the Center for Clinical Standards and Quality's (CCSQ) Information Systems Group (ISG). He leads his team in delivering efficient, cost-effective, user-centric, high-performance systems, leveraging state of the art solutions and technologies that support CCSQ Programs and promote healthcare quality. This includes providing proactive technical leadership for Quality Systems development and evaluating new technologies to improve services and the user experience while reducing cost.

Ken Howard will be in the following session(s):

Data and Analytics Supporting Healthcare (DASH) BPA Pre-Proposal Conference Part 1
12/09/20: 9:45 AM - 10:45 AM
Data and Analytics Supporting Healthcare (DASH) BPA Pre-Proposal Conference Part 2
12/09/20: 1:00 PM - 2:00 PM

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Karen Jackson is Deputy Chief Operating Officer. In this capacity she provides executive leadership for all aspects of program operations support for a $6 billion annual budget, including information technology, human capital, security, contracting and acquisition, risk management and regional operations for an agency responsible for over 100 million beneficiaries in Medicare, Medicaid and the Children's Health Insurance Program (CHIP).

Karen most recently served as Deputy Director of the CMS Innovation Center, established in 2010 as part of the Affordable Care Act to test new health care payment and service delivery models that improve quality and lower costs, with $10 billion for the initial 10 year period. Karen began her SES career in 2004 as the Director of the Medicare Contractor Management Group where she oversaw the successful movement of the national Medicare fee-for-service claims volume (1 billion are claims processed annually) into performance-based contracts, completing this $5 billion contract conversion in September 2013.

She holds a Master of Public Policy degree from the Gerald R. Ford School of Public Policy at the University of Michigan and an undergraduate degree from James Madison College at Michigan State University.


Karen Jackson will be in the following session(s):

Opening Remarks
12/09/20: 9:00 AM - 9:15 AM

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Jenni Main started her career at the Centers for Medicare and Medicaid Services (CMS) in 2016 as CMS's Chief Financial Officer and the Director of the Office of Financial Management. In 2018, she transitioned into her current role as CMS's Chief Operating Officer overseeing the administrative and operational activities for CMS, including enterprise-wide information systems and services, acquisition and grants, financial management, facilities, and human resources. Prior to joining CMS, Ms. Main spent the majority of her over 20 year career in the area of financial management, both in the private sector and federal service. She has held the title of Chief Financial Officer in five different organizations over the span of her career, leading her various teams in finding solutions to complex financial challenges.

Jennifer (Jenni) Main will be in the following session(s):

Opening Remarks
12/09/20: 9:00 AM - 9:15 AM

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Sherri McQueen is the Director of the Financial Services Group (FSG) within the Office of Financial Management (OFM) with responsibility for CMS' debt collection activities, provider and health plan audit and reimbursement operations, banking services, settlements and coordination of benefits functions. Sherri has been a member of the Senior Executive Service since 2015. She has also served as OFM's Acting Deputy Director, and FSG's Deputy Director and Division Director.

Under Sherri's leadership, beginning in 2015, CMS made available administrative settlement options to resolve a backlog of close to 900,000 Medicare claim payment appeals at the Office of Medicare Hearings and Appeals and Medicare Appeals Council. To date, CMS' has resolved approximately 460,000 appeals through the various appeals settlement programs. In 2018, Sherri received the Executive of the Year award for exceptional leadership. In 2019, due to her recognition as an innovative, result driven leader, Sherri was asked to serve as CMS' Chief Talent Transformation officer. During this assignment, she led a comprehensive diagnostic effort focused on evaluating human capital at CMS across three primary dimensions: Operating Model, Core systems and processes, and two in-flight initiatives (Recruit-to-Hire and Succession Risk Management). She used her experience with Process Robotics Automation to facilitate a prototype of a digital worker to process large volumes of human resource transactions that were prone to errors. Over the past year, Sherri has facilitated three RPA deployments estimated to save 4-5 FTEs per year. Presently, Sherri has temporary joined the new Office of Strategy, Performance and Results to lead the operationalization of the Agency's Enterprise Risk Management capability.

Prior to joining CMS in 2008, Sherri worked for over 19 years in the private sector for one of the largest health insurers in the New York metropolitan area. She served 17 of those years managing and directing CMS's multi-million-dollar Coordination of Benefits contract with a staff of 600 people and 5 contractors. Sherri has a Bachelor of Science degree in Business Management from Baruch College, City University of New York, and School of Business.


Sherri McQueen will be in the following session(s):

RPA/AI Demonstration
12/09/20: 9:45 AM - 10:45 AM

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Celia Mendes is Technical Director for Bankruptcy & Overpayments within the Innovation & Financial Management Group of the Office of Program Operations and Local Engagement. Celia has served in this role since 2010 where she provides guidance on bankruptcy and debt recovery including operational management, goals, objectives and work processes.

Celia joined CMS in January 2001. Most recently, she served as Acting Deputy Group Director for Philadelphia-Atlanta's Innovation & Financial Management Group. In this role, she supported the administration of Medicare's financial management, traditional and innovation programs to protect beneficiaries, inform providers, and ensure the program's fiscal integrity. Celia's career includes details as Branch Manager for Program Integrity in Philadelphia as well as Beneficiary Services during the agency's implementation of the prescription drug benefit. Celia participated in the first transition of work to the MAC environment as well as first MAC implementation of HIGLAS, Medicare's fully integrated accounting system. During her career, she has had the privilege to participate in many of the agency's initiatives and priorities driving innovation in FOIA, specialty contracting for Medicare Secondary Payer, and most recently Robotic Process Automation.

Prior to arriving at CMS, Celia worked as an Auditor for the Office of Inspector General of Health and Human Services and in public accounting in an auditing and consulting capacity to health care providers.

Celia received a Bachelor of Arts, magna cum laude, in Accounting from Holy Family University in Philadelphia, Pennsylvania. She is also a Certified Public Accountant, and is the recipient of numerous Administrator Achievement Awards for her work.


Celia Mendes will be in the following session(s):

RPA/AI Demonstration - Panelists:
12/09/20: 9:45 AM - 10:45 AM

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Farid Menhaji is the Program Manager for HealthCare Quality Analytics and Reporting Program and HCQIS Enterprise Integrated Supplemental Testing. Prior to joining CMS in June 2014, he has been in private sector, ranging from Big Three, Banking and Industrial and Consumer Electronic Manufacturing.

Mr. Menhaji holds a Master of Business Administration on Technology Management and a Bachelor in Computer Science. He is also a certified Senior Program and Project Manager (FAC-PPM III) and Certified Scaled Agile.


Farid Menhaji will be in the following session(s):

Data and Analytics Supporting Healthcare (DASH) BPA Pre-Proposal Conference Part 1
12/09/20: 9:45 AM - 10:45 AM
Data and Analytics Supporting Healthcare (DASH) BPA Pre-Proposal Conference Part 2
12/09/20: 1:00 PM - 2:00 PM

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Mark Oh - Director for the Enterprise Infrastructure & Operations Group (EIOG) in the Office of Technology Services (OTS). Mark is responsible for maintaining, optimizing, and expanding CMS' Enterprise Infrastructure/Hosting solutions that includes integration of CMS' Cloud Computing solutions as part of overall Virtual Data Center strategy. Mark is also responsible for providing end-user platform (i.e. mobile phones, laptops, telecommunications, etc.). He most recently had served as the Acting Group Director for the Rapid Program Deployments Group (RPDG) and was responsible for systems development and operations for the Federally Facilitated Marketplace and larger Marketplace eco-system, including maintenance and operations of the Data Services Hub, and other applications supporting State Based Marketplaces (SBMs) and FFM. Prior to joining CMS in 2010, Mark held several IT management and IT management consultant positions in government and industry and gained experience in Agile development. He holds an MBA from Johns Hopkins University and is a proud graduate of the US Coast Guard Academy.

Mark Oh will be in the following session(s):

CMS Cloud Migration
12/09/20: 1:00 PM - 2:00 PM

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Mark Plaugher is the Acting Director of the Information Systems Group (ISG), supporting CMS' Center for Clinical Standards and Quality. ISG has overall responsibility for delivering and maintaining technology to support CMS quality programs. Mark brings over 25 years of IT experience in large scale enterprise environments. He has spent the last two decades in direct support of CMS in both the private sector and as a CMS employee. In the private sector, he held multiple leadership roles. Mark also managed the delivery of IT services for the University of Maryland's School of Medicine, Departments of Genetics and Pediatrics.

Mark Plaugher will be in the following session(s):

Data and Analytics Supporting Healthcare (DASH) BPA Pre-Proposal Conference Part 1
12/09/20: 9:45 AM - 10:45 AM
Partnering with Small Business to Achieve Program Outcomes
12/09/20: 11:15 AM - 12:00 PM
Data and Analytics Supporting Healthcare (DASH) BPA Pre-Proposal Conference Part 2
12/09/20: 1:00 PM - 2:00 PM

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Satira Ryans, Accountant and Team Lead for the Unclaimed Properties initiative, working for the Division of Financial Services and Debt Management. Been with CMS for four years, specifically working directly with Treasury as well as the contractors to support the debt referral process. I enjoy being a part of the Financial Services Group.

Satira Ryans will be in the following session(s):

RPA/AI Demonstration
12/09/20: 9:45 AM - 10:45 AM

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Over 22 years of IT experience in data architecture, systems analysis and integration. Federal employee since 2009. Currently serving as an Enterprise Architect in the Center for Clinical Standards and Quality (CCSQ) Information Systems Group (ISG), Division of Engineering and Architecture (DEA). Lead modernization of the Health Care Quality Information System (HCQIS) data and information delivery to a customer base of over 800,000 users, including CCSQ Business components - Quality Measurement and Value-Based Incentives Group (QMVIG) and Quality Improvement and Innovation Group (QIIG), as well as CMS Trusted Partners - Quality Improvement Organizations, and Providers.

Gennady Sherman will be in the following session(s):

Data and Analytics Supporting Healthcare (DASH) BPA Pre-Proposal Conference Part 1
12/09/20: 9:45 AM - 10:45 AM
Data and Analytics Supporting Healthcare (DASH) BPA Pre-Proposal Conference Part 2
12/09/20: 1:00 PM - 2:00 PM

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Mike Shirk serves as both a Contracting Officer Representative and Product Manager on the Quality Payment Program (QPP). QPP has extensive experience working with multiple small business vendors on the delivery of key program features on their platform. Mike is also a former Contracting Officer with over 10 years of experience working with both large and small vendors while directing the source selection and technical evaluation processes on a variety of requirements at CMS.

Michael Shirk will be in the following session(s):

Partnering with Small Business to Achieve Program Outcomes - Panelists:
12/09/20: 11:15 AM - 12:00 PM

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Melissa Starinsky is the Director and Head of Contracting Activity (HCA) for the Office of Acquisition & Grants Management within the Centers for Medicare & Medicaid Services. As the Director and HCA, she is responsible for overseeing the execution of more than $7 billion annually in discretionary contract, grant, and interagency spend.

Ms. Starinsky began her career as an acquisition intern in 1989 with the U.S. Department of the Navy and has since held various acquisition, policy, and programmatic leadership positions with the U.S. Department of Health and Human Services, the U.S. Department of Veterans Affairs, the U.S. General Services Administration, and the private sector. Ms. Starinsky has an extensive background in contracting operations, having previously served as a Contracting Officer on billion dollar programs-including the U.S. Food and Drug Administration's Strategic Information Systems Technology Integration Resources, which was the agency's then largest and first multiple award indefinite delivery indefinite quantity type contract, and the Centers for Medicare & Medicaid Services' Medicare Administrative Contractor contracts. She also was the Contracting Officer for the Centers for Medicare & Medicaid Services' first seat management contract in 1999 and was the Office of Acquisition & Grants Management's Deputy Director from 2011 to 2013.

Ms. Starinsky has significant experience in advancing the capabilities of the acquisition workforce through her prior roles as the Director of the Federal Acquisition Institute at the U.S. General Services Administration and the Chancellor for the U.S. Department of Veterans Affairs Acquisition Academy; both are award-winning organizations where she was responsible for developing and executing human capital and career development strategies for hundreds of thousands of civilian agency acquisition workforce members.

Ms. Starinsky holds a Bachelor's degree in Business Management from the University of Maryland. She also is a graduate of the Federal Executive Institute.


Melissa Starinsky will be in the following session(s):

Opening Remarks
12/09/20: 9:00 AM - 9:15 AM
Closing Remarks
12/09/20: 2:00 PM - 2:15 PM

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Debra Stidham's experience in Federal Contracting spans more than 35 years, with the past 18 at the Centers for Medicare and Medicaid Services. Debra currently serves as Director, Division of Program Integrity and Financial Contracts (DPIFMC) within the Office of Acquisition and Grants Management (OAGM).

Deb Stidham will be in the following session(s):

RPA/AI Demonstration - Moderators:
12/09/20: 9:45 AM - 10:45 AM

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Misu Tasnim is the Executive Director of the U.S. Digital Service at the Department of Health and Human Services. In this role she is responsible for leading digital modernization efforts at CMS which promote interoperability and public access to health data. Most recently she has been leading efforts to modernize the Medicare payment system. Misu has worked with CMS since 2013 and is passionate about using technology to improve healthcare.

Prior to CMS, Misu served as an engineer at NASA and the IRS, on flight software, security engineering, and systems architecture. She then turned her focus to small businesses and startups, lending to a breadth of experience in government procurement, building effective teams, and scaling modern software development practices. She received her bachelor's and master's degrees in Electrical Engineering from Johns Hopkins University.


Misu Tasnim will be in the following session(s):

Modernization Initiatives
12/09/20: 1:00 PM - 2:00 PM

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Sabrina Thompson is a Contracting Officer within the Division of Quality Contract Support. Sabrina has supported IT contracts throughout her acquisition career to include the CMS Information Systems Group, Defense Information Systems Agency, and an Intelligence Agency within the Department of Defense. Sabrina has extensive experience procuring for IT and Cyber Technology requirements while also crafting acquisition strategies to support the utilization of small business.

Sabrina Thompson will be in the following session(s):

Data and Analytics Supporting Healthcare (DASH) BPA Pre-Proposal Conference Part 1
12/09/20: 9:45 AM - 10:45 AM
Partnering with Small Business to Achieve Program Outcomes
12/09/20: 11:15 AM - 12:00 PM
Data and Analytics Supporting Healthcare (DASH) BPA Pre-Proposal Conference Part 2
12/09/20: 1:00 PM - 2:00 PM

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Jason Vollmer is the Director for the Acquisition and Grants Group (AGG) in the Office of Acquisition & Grants Management (OAGM) within the Centers for Medicare & Medicaid Services (CMS). As the Director of AGG, he is responsible for working collaboratively with the Director and Deputy Director of OAGM to award and administer CMS contracts and discretionary grants subject to the Federal Acquisition Regulation and Code of Federal Regulations.

Mr. Vollmer has nearly 20 years of experience in Federal procurement and private industry operations and business development. Prior to his current role, he served as the Director of the Division of Quality Assurance and Technology where he oversaw CMS acquisition policy and procurement IT systems. He also gained extensive procurement experience as a Contracting Officer for various Medicare Administrative Contractor (MAC) contracts. Before joining CMS in 2010, he held various roles with a nationally recognized healthcare staffing firm with oversight of hospitals, government, and military treatment facilities across the country.

Mr. Vollmer holds an undergraduate degree in Health Care Management from Towson University. In addition to holding Federal Acquisition Certifications for Contracting, Contracting Officer's Representatives, and Program/Project Management, he holds a certification as a Certified Federal Contracts Manager (CFCM) from the National Contract Management Association.


Jason Vollmer will be in the following session(s):

Conflict of Interest
12/09/20: 9:45 AM - 10:45 AM

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Raymond Wedgeworth is the director of the Data Analytics and Systems Group in the Center for Program Integrity at the Centers for Medicare & Medicaid Services. He has more than 20 years of experience in both the private and public sectors in health care research, finance, and health information systems. In recent years, he has overseen the continued development and implementation of systems and predictive analytics techniques related to the detection and prevention of fraud, waste, and abuse. His group serves as the focal point for analytics and systems associated with combating fraud, waste, and abuse.

Ray Wedgeworth will be in the following session(s):

RPA/AI Demonstration
12/09/20: 9:45 AM - 10:45 AM

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