Ken Howard has 38 years of IT experience, which includes over 25 years supporting various IT initiatives within CMS. Currently, Mr. Howard is the Director of the Division of Engineering & Architecture (DEA) within the Center for Clinical Standards and Quality's (CCSQ) Information Systems Group (ISG). He leads his team in delivering efficient, cost-effective, user-centric, high-performance systems, leveraging state of the art solutions and technologies that support CCSQ Programs and promote healthcare quality. This includes providing proactive technical leadership for Quality Systems development and evaluating new technologies to improve services and the user experience while reducing cost.